Synology Surveillance Station Quick Start Guide

Synology Surveillance Station Quick Start Guide, Surveillance Station is a professional video management system (VMS) package bundled with DiskStation Manager (DSM). You can use Surveillance Station together with your existing surveillance equipment to gain situational awareness, allowing you to make informed decisions to efficiently safeguard your home or office environment.

What is Surveillance Station

Surveillance Station is a professional video management system (VMS) package bundled with DiskStation Manager (DSM). You can use Surveillance Station together with your existing surveillance equipment to gain situational awareness, allowing you to make informed decisions to efficiently safeguard your home or office environment. Enhance deep learning video analytics with powerful real-time features including Face Recognition, People & Vehicle Detection (includes License Plate Recognition), Intrusion Detection, and occupancy monitoring.

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Why use Surveillance Station

 Improve workplace safety with a centralized management platform with intelligent video analysis and integrated disaster recovery mechanisms.
 Prevent theft and improve both facilities and personnel security in retail spaces.
 Register and track suspicious persons, and send an alert notification to your security personnel to take action if necessary.
 Easily scalable to support both small and large businesses. (Learn more)

Before you start

 To view the maximum number of IP cameras and channels supported for your Synology server, refer to your device’s Datasheet.
 To get your device’s Datasheet, go to the Download Center > select your server model > the Documents tab and click Download next to Datasheet.
 For live view prerequisites, please see this article.
 Please note that deep learning video analytics is only supported on DVA series models.

Navigate your way in Surveillance Station desktop

Sign in to Surveillance Station

Two ways are available for you to sign in to Surveillance Station using a browser.

For more information, please see the “Sign in to Surveillance Station” section of this article.

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Deploy IP cameras

In Surveillance Station, you can easily configure and organize your IP cameras to enhance management.

Manage IP cameras

Surveillance Station allows you to manage IP cameras easily and efficiently from one central location. Multiple cameras can be added simultaneously through IP range scans and importing pre-configured spreadsheets.

For more information about adding IP cameras to Surveillance Station, please see this article.

Monitor camera feeds

Surveillance Station allows you to watch surveillance video footage of multiple cameras simultaneously and manage a large number of recordings in a single window.

You can easily drag and drop devices into the layout to set up a customized layout or choose to use a default layout with a click.

For more information about configuring layouts, please see this article.

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Configure alerts

Alerts allow you to track targets during live video viewing and recording.

For more information about configuring alerts, please see this article.

Monitor surveillance devices on multi-site

Maps allow you to add, edit, delete, and preview image maps and map groups. You can view the locations of added network cameras, I/O modules, maps, doors, and more.

Other map services, such as OpenStreetMap, Google Maps, or a custom map server, can also be used to manage multiple monitoring locations.

For more information about configuring maps, please see this article.

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Synology Surveillance Station Quick Start Guide

Configure notifications

In Notification, you can set up notifications to receive messages via email, SMS, or mobile devices when the system status changes or when errors occur.

Please see this article for more information.

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View recordings

In Recording, you can view a list of footage recorded with IP cameras and manage bookmarked recordings in the Bookmarks tab.

Please see this article for more information.

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Configure multiple servers

CMS (Centralized Management System) allows you to set your Synology NAS/NVR as a host server while adding multiple Synology servers as recording servers to to expand your surveillance network. You can enable CMS in Application Center > CMS to add or update recording servers and manage cameras installed on such servers.

Please see this article for more information.

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Surveillance Station on the go

Synology DS cam is the mobile extension of Surveillance Station that allows you to monitor and playback on the go.

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System requirements and QR code

iOS and Android DS Cam are available for free for:

 iOS: 9.0 or above
 Android: 4.4 or above

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Further reading

Software specs

 Full software specifications for Surveillance Station can be found here.

Related articles

 For more tutorials, FAQs, and other articles related to Surveillance Station, you can visit this page.
 For admin guides, technical guides, and other documents related to Surveillance Station, you can visit this page.

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Surveillance Station Quick Start Guide for Users

Surveillance Station is a professional video management system (VMS) package bundled with DiskStation Manager (DSM). You can use Surveillance Station together with your existing surveillance equipment to gain situational awareness, allowing you to make informed decisions to efficiently safeguard your home or office environment. Enhance deep learning video analytics with powerful real-time features including Face Recognition, People & Vehicle Detection (includes License Plate Recognition), Intrusion Detection, and occupancy monitoring.

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Why use Surveillance Station

 Improve workplace safety with a centralized management platform with intelligent video analysis and integrated disaster recovery mechanisms.
 Prevent theft and improve both facilities and personnel security in retail spaces.
 Register and track suspicious persons, and send an alert notification to your security personnel to take action if necessary.
 Easily scalable to support both small and large businesses. (Learn more)

Before you start

 To view the maximum number of IP cameras and channels supported for your Synology server, refer to your device’s Datasheet.
 To get your device’s Datasheet, go to the Download Center > select your server model > the Documents tab and click Download next to Datasheet.
 For live view prerequisites, please see this article.
 Please note that deep learning video analytics is only supported on DVA series models.

Navigate your way in Surveillance Station desktop

Sign in to Surveillance Station

Two ways are available for you to sign in to Surveillance Station using a browser.

For more information, please see the “Sign in to Surveillance Station” section of this article.

2 680w 1

Deploy IP cameras

In Surveillance Station, you can easily configure and organize your IP cameras to enhance management.

Manage IP cameras

Surveillance Station allows you to manage IP cameras easily and efficiently from one central location. Multiple cameras can be added simultaneously through IP range scans and importing pre-configured spreadsheets.

For more information about adding IP cameras to Surveillance Station, please see this article.

Monitor camera feeds

Surveillance Station allows you to watch surveillance video footage of multiple cameras simultaneously and manage a large number of recordings in a single window.

You can easily drag and drop devices into the layout to set up a customized layout or choose to use a default layout with a click.

For more information about configuring layouts, please see this article.

3 680w 1

Configure alerts

Alerts allow you to track targets during live video viewing and recording.

For more information about configuring alerts, please see this article.

Monitor surveillance devices on multi-site

Maps allow you to add, edit, delete, and preview image maps and map groups. You can view the locations of added network cameras, I/O modules, maps, doors, and more.

Other map services, such as OpenStreetMap, Google Maps, or a custom map server, can also be used to manage multiple monitoring locations.

For more information about configuring maps, please see this article.

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Configure notifications

In Notification, you can set up notifications to receive messages via email, SMS, or mobile devices when the system status changes or when errors occur.

Please see this article for more information.

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View recordings

In Recording, you can view a list of footage recorded with IP cameras and manage bookmarked recordings in the Bookmarks tab.

Please see this article for more information.

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Configure multiple servers

CMS (Centralized Management System) allows you to set your Synology NAS/NVR as a host server while adding multiple Synology servers as recording servers to to expand your surveillance network. You can enable CMS in Application Center > CMS to add or update recording servers and manage cameras installed on such servers.

Please see this article for more information.

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Surveillance Station on the go

Synology DS cam is the mobile extension of Surveillance Station that allows you to monitor and playback on the go.

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System requirements and QR code

iOS and Android DS Cam are available for free for:

 iOS: 9.0 or above
 Android: 4.4 or above

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Further reading

Software specs

 Full software specifications for Surveillance Station can be found here.

Related articles

 For more tutorials, FAQs, and other articles related to Surveillance Station, you can visit this page.
 For admin guides, technical guides, and other documents related to Surveillance Station, you can visit this page.

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IP Camera Quick Start Guide

How should I add IP cameras?

Surveillance Station has integrated 8,300 IP cameras, ONVIF profiles, and various monitoring devices. Depending on the scale of your deployment, we recommend different adding methods.

 Home users: You have only a few cameras. Use the auto-search function to find and add them.
 Small and medium-sized businesses: You have a batch of cameras installed on single site. Use the scan IP range function to add them at once.
 Large-scale deployment: You have multiple cameras installed at different locations. Use the scan IP range function or import a list of configurations to add them in batch.

Before you start

 Check the camera compatibility:
Refer to the 
support list to see if your camera is compatible. If not, refer to this article to add cameras.
 Check the network environment:
If your Synology server and camera need to communicate over the Internet, port forwarding rules are required. Refer to 
this article for more information.

Setup for home users

To add a few cameras to a single server:

1.Click Add.
2.Select cameras from the auto-search results.
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3.If required, manually enter the credentials to authenticate the cameras.
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4.Select Quick Setup for the system to apply the most suitable configurations automatically.
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If you wish to set up customized streaming devices or stream RTSP/HTTP videos, refer to this article.

Setup for SMBs

To batch add cameras to a single server:

1.Click Add.
2.Click the Add Manually drop-down menu, select Scan an IP range, and enter the camera information.
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3.Authenticate the cameras in batch.
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4.Rename the cameras in batch.
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5.Select Complete Setup. You only need to set the configurations once.
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Setup for large-scale deployments

To add multiple cameras at different locations to selected servers:

Scan IP range

1.Click Add.
2.Click the Add Manually drop-down menu, select Scan an IP range, and enter the camera information.
3.Authenticate, rename, and assign the recording storage or servers in batch.
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4.Select Complete Setup and customize the configurations.

Import configuration list

1.Click Import and select Camera list.
2.Download a template, fill in the information, and upload the file.
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3.Select Complete Setup and customize the configurations.

Add more cameras

You can add more cameras to expand your deployment in the future. Add or Import cameras, follow the wizard, and select Copy settings to apply your previous configurations to the new cameras.
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Further reading

Help articles

 For detailed steps on adding or importing cameras, refer to this help article.
 To lean more about camera configurations and available functions, refer to the corresponding help articles.

Troubleshooting

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