Lilin NVR General Guide

Lilin NVR General Guide, LILIN was established in New Taipei City, Taiwan, in 1980. The company has quickly grown to be among the world’s leading manufacturer in the advanced IP video surveillance industry. LILIN is dedicated to design, development, manufacturing, and marketing of a broad range of networking surveillance solutions, looking forward to providing the best solution for our customers.

LILIN NVR Mobile App Download

More information can be found on the LILIN mobile app here.

NVR Firmware Downloads

 

NVR Client Software

There are various ways of connecting to a LILIN NVR remotely, the main way is to use a web browser, however some times using a web browser to connect in to an NVR is not always the most efficient way.

If this is the case it is recommended to use the LILIN Client software. This is a small piece of software that can be installed on a PC and run on demand to connect directly in to an NVR.

Live view and playback are supported via the client software and once configured the software is a very easy solution for end users when viewing their NVR.

  • Live view and playback of up to 144 cameras simultaneously
  • Easy configuration
  • Password-able to restrict usage
  • Easy backup for longer duration incidents
  • Backup/Combine multiple incidents video backup into one folder

 

NVR Client Software Download

 

Client Live Screenshot

client-live.jpg


Client Playback Screenshot

client-playback.jpg

NVR Playback cant close timeline bar X keeps moving

If you experience an issue when attempting playback from an NVR where the X to close the timeline bar across the bottom of the playback screen keeps moving off screen when scrolling the web browser to the right and never allowing you to click it.

It is recommended to adjust the Zoom Level of your web browser down so the X is visible on the screen without scrolling right using the web browser scroll bars.

 

Below you can see there is no X to close the timeline bar.

missing-x.jpg

 

Adjust the zoom level of the browser

 

 

After adjusting the Zoom Level the X is now visible

zoom-level.jpg

On screen and will not move when attempting to click it.

missing-x-fixed.jpg

 

The cause of the issue looks to be the resolution of the PC being used to access playback. If the native resolution of the PC is too low or non-standard, the browser reloads the X after every scroll right.

Configuring DDNS on a LILIN NVR

Attached below is a document outlining how to successfully configure a DDNS address from a LILIN NVR.

NVR Factory Reset Guide

The guide attached below outlines the process required to factory reset a LILIN NVR.

Using Backup Manager to play video backups taken from a LILIN NVR

Attached below is a document outlining how to play back .l64 or .h64 proprietary video files when backed up for a LILIN NVR.

 

 

If you have backed up your footage in either AVI or MP4, it is recommended to use VLC for video playback.

 

NVR RTSP Information

Below is a document with all the information required for connecting to an NVR using RTSP.

 

Example of retrieving channel #2’s primary (SD) stream:
rtsp://admin:1111@192.168.3.243/rtspsteam?channel=1&stream=1

Example of retrieving channel #2’s secondary (HD) stream:
rtsp://admin:1111@192.168.3.243/rtspsteam?channel=1&stream=2

NVR USB Firmware Update Guide

How to update an NVR via USB using a local monitor and mouse

To update your NVR via USB using a local monitor and mouse please follow the steps below.

1) Download the latest firmware for your device from the link below:

http://lilin.uk/files

2) Once the firmware has downloaded, extract the .zip file.

Inside the extracted .zip file you will see a folder called ‘firmware’ (all in lower case).

3) Insert your USB stick into your PC and copy the ‘firmware’ folder to the root of the USB stick.

usb.jpg

4) Once copied, eject the USB stick, insert it into the front USB port on the NVR.

5) Enter the NVR menu and navigate to the ‘system’ section.

Depending on which NVR you have you will either see a firmware update option on the right-hand side or you will see a maintenance tab at the top of the screen.

Click the firmware update button and the NVR will start its update process.

firmware.jpg

 

NVR_FW_update.jpg

 

The update process is full automated, the NVR will reboot once the update has been applied.

 

I have forgotten / lost my device password how do i get back in to my device?

If you have forgotten a device password but can still access the menu of the device, you will need to factory reset the device. Once the device has been reset this will change the password back to the factory default.

If you have forgotten the password for your LILIN device and you can not access the device’s main menu without being prompted to enter a password, you will need to contact LILIN technical support so we can help assist you to reset the password.

Please contact us using the link below.

New Technical Request

Enable Brute Force Protection on LILIN NVR’s (Account Lock)

It is possible to enable a feature called ‘Account Lock’. This feature will automatically lock access to the NVR’s web GUI once a password has been entered incorrectly more than a specified amount of times.

To enable this feature, access the NVR’s menu or web GUI and select ‘System’ from the menu and then the ‘Users’ tab at the top of the screen.

At the bottom of the Users menu bar you will see an ‘Account’ option, select this.

Account-Lock.jpg

 

Account Lock is the amount of times a password can be entered incorrectly before the NVR stops web GUI access.

Recovering Time
 is the time that the GUI will be inaccessible for.

The Complex Password tick box forces passwords entered in to the user accounts to be a strong password requiring numbers, letters and symbols.

Enabling Digest Authentication on an NVR

Where possible it is always recommended to set the Authentication Type within the NVR’s Network menu to Digest instead of Basic.

What is Digest Authentication and why should I use it?

https://en.wikipedia.org/wiki/Digest_access_authentication

 

digest.jpg

How to enable the Transcode JPEG option on an NVR

Please note that this feature is not supported by all LILIN NVR’s. Please check your hardware model number before proceeding.

This feature is currently supported by the NVR 3 & 5 Series.

Transcoding is a process used to convert one video format to another, this is usually done with a device to allow other file formats to be used.

In this case the NVR 3 & 5 series support JPEG transcoding, this can enable the NVR to generate a JPEG stream which is required by the LILINViewer mobile app when the camera cannot or does not natively support one.

The JPEG stream is transcoded using the Standard Definition stream, so this will be required for the process to work.

To enable the Transcode JPEG option, log in to your NVR. Navigate to:

Network –> Other

The look for the JPEG options, you will see a dropdown with ‘Transcode JPEG’ or ‘Software Encode H26X to JEPG’ as a selectable option.

(If you do not have this option but have an NVR 3 or 5 Series, please download and update to the latest firmware available here)

software-encode.jpg

 

Transcode-JPEG.jpg

Recover data from a HDD removed from an NVR

If you have removed a HDD from a LILIN NVR and need to access any information on the HDD you will need to connect the HDD to a Windows PC and use 3rd party software to access the information on the disk.

The recommended software to use is:

Linux Disk Internals (free version)

 

Once installed, run the software and the software will scan all HDD’s for Linux partitions. Once scanned, you should be able to access the HDD from within windows.

 

Below is a screenshot of a HDD removed from a LILIN NVR being shown in Linux Disk Internals and is accessible to browse and download information.

DiskInternals.jpg

Is it possible to Port Forward directly to a camera when using a PoE NVR

Yes it is possible to port forward to a camera connected directly to the NVR. The NVR will pass the data directly to the camera, however the IP camera will need to have an IP address in the same range as the network router.

E.G

If your router has the IP address of 192.168.0.1, ensure your cameras are also in the 192.168.0.XXX range.

Confirm you can connect to those cameras from another device on the network. If this is successful, simply configure your port forwarding as normal.

Which camera encoders does an NVR connect to

LILIN IP cameras have multiple video encoders enabled as default. Each encoder is an independent video stream meaning the camera is able to broadcast multiple streams in both different resolution and different H.264/H.265 compression (where supported) concurrently.

A LILIN NVR will automatically connect to the highest resolution streams available for both the required SD and HD stream. If there are 2 or more streams with matching resolutions the NVR will then automatically connect to the lowest number encoder.

Please note that the NVR does not take compression in to account when selecting its video streams.

 

In the example below, the NVR would connect to Encoder 1 for its HD stream and Encoder 2 for its SD stream.

resolutions.jpg

 

In the example below the NVR would connect to Encoder 1 for its HD stream and Encoder 3 for its SD stream.

resolutions2.jpg

 

In the example below the NVR would connect to Encoder 1 for its HD stream and Encoder 2 for its SD stream.

resolutions3.jpg

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