How to Set Up Swann Security for PC and Mac, Setting up your Swann Security on Windows or Mac, to have computer access, can seem daunting, but with the right guidance, it’s a straightforward process. Whether you’re securing your home or monitoring your business, having a reliable security system is essential.

In this guide, we’ll walk you through each step of the installation process, ensuring that your system is up and running smoothly on both Windows and Mac. From downloading the software to configuring your recorder system, we’ve got you covered.

Minimum System Requirements:

Select and follow the steps below:

1. Download and Install

Download Swann Security from the links below based on your operating system (OS) and install as per usual.

Have trouble installing it on Mac? Visit How to Install Swann Security for Mac and follow the instructions carefully.

2. Set a software password

Once installed, open the Swann Security program and follow the steps below:

1.Set a password – to protect you from anyone who wants to view your unit on your computer.

2.Set a security question – will be used when you forgot the password your set.

3.Login – just type in the password you’ve set earlier. Username is admin.

3. Add your Recorder

1.Click the Home icon (top-left) then choose Device Management

2.Click the plus (+) icon (top-right)

How to Set Up Swann Security for PC and Mac

3.Click Add

4.4. Start monitoring your cameras

5.Once the device is added, it will show you all the online cameras that you have.

6.

7.NOTE: When viewing multiple cameras, the default is in substream which is a lower image quality to accommodate streaming multiple cameras.

8.If you want to see a higher image quality on your camera, we recommend setting your selected channel in full screen first, then right-click on the channel and select mainstream.

9.Depending on your network connection, you may be able to stream more than one channel in mainstream. Regardless, this only affects the streaming quality; not the recording.

10.

How to Set Up Swann Security (VMX) for PC

NOTE: Support for Swann Security (VMX) is limited to installation and P2P connection setup only. Advanced network setup and port forwarding are not supported.

Minimum System Requirements:

Installing the software:

Download the Swann Security (VMX) software for Windows and install the app as per usual and then follow the steps below to configure and add your device or watch this clip for a complete guide.

Once installed, open the Swann Security (VMX) program and follow the steps below:

• For remote access setup (viewing your cameras when you are not at the location), click HERE

• For local access setup (viewing your cameras when your computer is at the same network as the recorder), it can be added automatically or choose Add devices manually then click OK. The next prompt will appear, click Yes then continue to the next step

.

3.Once logged in, the software interface will open.

4.Add device

1.Click the Device Manager icon (1). Your Swann device can be added automatically using the IPV4/IPV6 Search option if the PC running the VMX software is on the same network. Note: To manually add your Swann device, proceed to step 4 below.

2.Select the discovered device and click Add and then Save.

3.The device will added to the application but will remain disconnected. Select the newly added device again (6) and click on the Edit (7) option to update the settings. Give friendly to your Swann device (8) and input the correct credentials (8). Click OK.

4.Click Manual Add (9) and enter your recorder’s details:

1.Confirm Status – under the Connect column, a Connected status will appear to indicate that the recorder is online. If not, double check the connection to your internet or the username and password you entered.

2.Stream – click the Home icon at the top and then select Live View.

3.Select the desired View (14) based on the number of cameras you have or your preferred layout.

Remote access setup

2.In the Home screen, click the Device Manager icon

3.Click the Manual Add button at the bottom

4.In the Add Device screen, read the following:

• Device Name: Enter a name the device • Login Type: set it to P2PID • Port: 9000 • P2PID: Enter the UID of the DVR • Check your email and enter the credentials in the P2PUserName and P2PPassword fields • UserName: Enter the DVR’s username • Password: Enter the DVR’s password Click the OK button.

If you don’t have the P2PUserName and P2PPassword, contact our Technical Support and make sure to provide your recorder’s UID or MAC address.

How to Get the Recovery Code Using PC or Mac

This guide is intended to get the Recovery Code which is needed to reset your recorder’s password. Resetting the password can only be done on the unit’s Menu or interface; therefore you need to prepare a couple of things first.

NOTE: If you still have access to your recorder via the Swann Security app, please click on this article instead: Recover your Recorder’s “Admin” password using the Swann Security app

If you are trying to reset the password for your Swann Security account, please proceed to this article instead: Password Reset for Swann Security Account.

For other model numbers not listed above, visit: How to Reset the Password or Get the Recovery Code of Your Recorder

Things to Prepare

These items are needed to get the recovery code of your recorder.

These items are for applying the recovery code to the recorder.

Establish Network Connection

Before you can get the reset code over the network, you need to make sure that the recorder is connected to a router or modem.

Excerpt from the Hardware Quick Set Up Guide

Then, connect your PC to the same router or modem using another Ethernet cable.

NOTE: Wireless recorders doesn’t need to be hardwired to obtain the MAC Address

Download, Install, then Search

Download

Download the Swann Security for PC and Mac and install it.

Install

Once installed, open the Swann Security and follow the steps below:

Search

1.Click the Home icon (top-left) then choose Device Management.

2.Click the Auto Search (top) to get the MAC address of your recorder.
Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then any others. Replace the dashes (-) with colons (:).

Entering the Recovery Code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

Enter the Recovery Code in the Recovery field.

Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password has been reset. Click OK to continue.

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password, the MAC address will be sent to your email; otherwise, you can write down your MAC address somewhere safe.

Click FINISH once done.

NOTE: You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

If this method didn’t let you get your recorder’s MAC address, consider trying this alternative method:

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