Hik-Connect doorbell notifications in Android vibrating but not making any sound?

M

Mckenzsiz

Guest
Everything was working before, but, since a few weeks ago, whenever my doorbell is ringing, Hik-Connect in my Android phone will vibrate and prompt me with the incoming call, but it won't make any notification sound. This happens both to me and my wife, and results in many missed calls when in the garden or away from home.

It's not a doze or energy saving problem in the phone, because the call notification/prompt is received well in the phone.

It isn't either because of an update on the...

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