ADVR FAQ Problem class

– Whether the recorder camera supports coaxial control

– Whether the camera is our own home, now the default docking can only connect to their own devices, other people’s devices may have compatibility problems

– If both support coaxial control of the equipment or can not control can switch other channel tests, if the other channels are normal may be program software problems, you can link to develop a repair program

If the customer needs to dock other home equipment but can not do coaxial control can let him find market customization

If such a situation occurs, if the unplugged part of the normal control, other can not control the ball machine can be normal control, may be caused by signal transmission interference, it is recommended in the 485 interface termination terminal resistance to try to solve

1. First of all in the recording settings, select the channel on which the motion detection recording is needed, the recording length is the default 60 minutes, the recording mode selects the configuration, and the detection type is checked.

2. Select channel in motion detection and enable, sensitivity can be adjusted according to the actual effect, you can set the motion detection area (default full screen), the default time period 0-24 hours, the recording channel is checked on the corresponding channel for recording, other operations and tips and according to their needs to set.

1 Video recorder hard drive does not support hot-swap, video recorder power loss, connected to the hard disk, and then power up to start the video recorder;

2 May be a compatibility issue with the hard drive and device, try to replace other hard drives, or contact Xiongmei Technology to confirm the supported hard drive model;

Recommended WD West Enterprise or Monitoring Level, Seagate Monitoring Class or Enterprise-Class Hard Drive;

3 May be the hard disk has been damaged, can not be used normally, received a computer or other video recorder equipment, test the hard disk is not damaged;

Restore the default configuration of the recorder and confirm that the program of the recorder has been updated to the latest version;

After the above steps confirmed, still can not be identified, can contact the male mai technology or after-sales processing

1. Upgrade the latest program

2. Restore the factory default configuration

3. No improved contact after the above operation after the sale

1. Monitor compatibility issues, it is recommended to change to another monitor to view

2. Update the program or submit it to customer service for the development of the fix

3. The resistance needs to be modified, can provide the details of the modification, or contact the after-sales

Contact 400 Technical Support to provide device version information and send a modified mac program upgrade processing

Use Devicemanage upgrade tool, search to the ip address of the recorder, browse the images, click Upgrade

Upgrade with makepack packaging tools (detailed procedure sits using makepack instructions)

LOGO file requirements: resolution within 800 x 600, gif format, single background color, size recommended below 64KB

Some of our VCR models are models that do not save frames after the VCR is restarted

-Recorder restoredefault configuration

-Update the latest program or request special program with 40085531 technical support, generally in the special program has the record number of frames program

–If there is no improvement after the above operation, contact 400 technical support to submit a question to the research and development, out of the procedure

1. Confirm that both the camera and the video recorder support coaxial control

2. Recorder restores default configuration

3. Update the Recorder program

4. The above operation is ineffective, contact 400 technical support or after-sales

1. Confirm if the recorder supports the cvi front end

2. Channel mode does not match, you can manually select the recorder channel mode to cvi

3. Recorder restores default configuration

4. The above treatment has no effect contact 400 technology or after-sales

-The VCR protocol is not compatible with the camera TVI protocol, it is necessary to confirm that the camera TVI protocol is TVI 2.0 or to support coaxial control protocol under the premise of camera TVI protocol 1.0, the picture can be displayed normally